Return Policy

Custom Made Dress / Special Orders
Return/Cancellation Policy:

  • NO Refunds OR Returns on Custom Dress Orders
  • NO Refunds OR Returns on Special Orders

    Return policy details:
    Please note that each custom dress style and size is made under customer's own responsibility. Due to the extreme variety combinations of different designs, material, color, size etc., our custom dresses are mostly produced by factory processing upon specific measurements.

    Please kindly follow our instructions to measure yourself tight to your body to have the best fit result of 4 way stretch lycra fabric. If you have special request for your custom made dress about the part you would like to cover or show more, please be sure to include all the details in your order form before production. We would carefully take into account during production. Your whole body pictures may be requested by our pattern cutter if we have found some mistakes about the information you have sent to us. We will do our best to minimize the possibility of unfit problems based on your cooperation as well.

    Please kindly note that sometimes you might need to do extra modification by your local tailor if you do not measure yourself right for production. This will be at customer's own cost. Due to each custom dress after production, we will have difficulty to resell to other customers, so we would not accept any return, exchange or refound of each custom produced dress.

    Thank you for your kind cooperation in advance. We will do our best to keep good quality of our work and design for you.

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